The Contractors State License Board (CSLB) has learned of phone scams targeting CSLB licensees. In the scheme, an individual falsely identifying themselves as an employee of CSLB demands a license “activation” fee of up to $500 be paid immediately over the phone or the license will be cancelled.

Please be advised that CSLB staff will never phone licensees and ask for credit/debit card numbers or other confidential information.

NEVER disclose personal information, such as your full social security number, date of birth, or credit/debit card numbers, without first taking steps to verify that the person requesting the information has a legitimate need for it.

If you receive a call from an individual claiming to be an employee of CSLB attempting to gather personal information or collect payment, please:

• Take down the caller’s information (including name, title, phone number and email address), let them know you will follow-up directly with CSLB, and end the call. Do NOT provide any personal information or payments.
• You may also consider ending the call without explanation if it appears suspicious or to be a scam.
• Contact CSLB at 1-800-321-CSLB (2752).
• Report the scam to the Federal Communications Commission at: https://consumercomplaints.fcc.gov/hc/en-us/articles/115002234203-Unwanted-Calls-Phone-